TICKET FAQS
Our 2025 show The Heroes Who Made Us takes place Monday to Saturday 1 - 23 August 2025.
Discounted tickets for our 2025 Preview Night on Thursday 31 July are on sale now. You can buy these online here or by phoning +44 (0) 131 225 1188.
Customers can book a maximum of 10 tickets online. If you would like to book for a group larger than 10 people, please telephone the Box Office on +44 (0) 131 225 1188. Telephone lines are open Monday to Friday from 10.00am until 4.30pm BST.
We welcome children and we do not impose an age limit. Tickets for children are charged at full price, however, children of three years and under can be admitted free of charge and without a ticket providing they remain seated on an adult’s lap. Please be aware that the Show contains some loud noises throughout the performance, including special effects, which some young children may find upsetting.
On the sign-in page, click on the ‘Forgot your password?’ link and follow instructions to reset your password. Please ensure you use the email address that you originally made your Tattoo booking with.
If you cannot remember the email address you booked with, please contact us on +44 (0) 131 225 1188.
Wheelchair and Accessible seating can be purchased by calling the Box Office on +44 (0)131 225 1188. Please check the opening times.
Facilities exist for the positioning of wheelchairs along the front row of Sections 1–4 and 12–17 as well as at the top of Section 10 facing Edinburgh Castle. Access to the wheelchair areas in Section 1–4 and 12–17 is via a ramp and access to the wheelchair area in Section 10 is by way of an elevator.
Each wheelchair ticket will admit one wheelchair user (who must remain in their wheelchair throughout the performance) and one essential companion. Accessible seating is available in the front row of Sections 12–17 and only five steps from ground level.
Our The Heroes Who Made Us Show will run for approximately 90 minutes from start to finish.
1. If you have chosen mobile tickets through our Tattoo Tix app, you’ll need to download our Tattoo Tix app on your compatible smartphone or mobile device.
2. Once downloaded, please log in using the email address associated with your Tattoo booking.
3. Once logged in, your tickets will appear in the ‘My Tickets’ section of the Tattoo Tix app.
If you have any difficulties accessing your mobile tickets, please get in contact with our Box Office team by emailing tickets@edintattoo.co.uk or by calling +44 (0) 131 225 1188. Our phone lines are open Monday to Friday 10:00am to 4:30pm (BST).
Please note, sometimes emails from The Royal Edinburgh Military Tattoo can go into the junk or spam folder, so please check this in the first instance.
Your mobile tickets will not become active until 48 hours before the night you attend, so please don’t worry that your QR code is greyed out.
Please make sure that you have logged in using the same email address that you used to make your initial Tattoo booking. If you have done so and your tickets are still not showing, please contact us at tickets@edintattoo.co.uk.
If you selected standard mail as your chosen dispatch method, your tickets will be on their way, so please keep an eye on your postbox.
Please contact our Box Office on +44 (0) 131 225 1188. Our phone lines are open Monday – Friday 10:00am – 4:30pm (BST).
If you can no longer attend, you may be able to resell your Tattoo Ticket using our resale facility, subject to an administration fee. Please contact our Box Office team on +44 (0) 131 225 1188 or resale@edintattoo.co.uk for further details on how to resell your ticket.
Tattoo tickets returned for resale will be accepted at the discretion of the Box Office and will not be offered for resale until all Tattoo tickets are sold out. Resale of a ticket is not guaranteed, and The Royal Edinburgh Military Tattoo shall not be liable for any tickets that are not successfully resold.
Tattoo tickets are sold on a no return basis, however as an added service for our customers, we’ve launched a resale platform. You can request the resale of your Standard or Premier Seat tickets by logging into your account online. You can request resale of Hospitality packages and accessible tickets by emailing resale@edintattoo.co.uk. Sales are not guaranteed and will be subject to a small administration fee.
Should your tickets resell, you will be contacted by email to confirm the refund due to you. Due to the nature of the process, this may be in September after the Show has ended.
Tickets for our The Heroes Who Made Us Show in Brisbane, Australia, are available here.
Tickets for our The Heroes Who Made Us Show in Auckland, New Zealand, are not currently on sale. However, they will be soon!
For show related questions, visit our Show FAQs.