Ticket FAQS

TICKET FAQS

Our 2027 Show, The Same Heart Beat, takes place Friday 6 to Saturday 28 August 2027.

Yes, you can purchase tickets for our 2027 show, The Same Heart Beat, online.

Customers can book a maximum of 20 tickets online. If you would like to book for a group larger than 20 people, please telephone the Box Office on +44 (0) 131 225 1188. Telephone lines are open Monday to Friday from 12pm until 4pm BST.

As a Charity, we donate any surplus profit yearly to both military and arts charities, so we do not usually offer ticket discount as standard. 

Find out more about the charities we support.

We welcome children and we do not impose an age limit. Tickets for children are charged at full price, however, children of three years and under can be admitted free of charge and without a ticket providing they remain seated on an adult’s lap. Please be aware that the Show contains some loud noises throughout the performance, including special effects.

On the sign-in page, click on the ‘Forgot your password?’ link and follow instructions to reset your password. Please ensure you use the email address that you originally made your Tattoo booking with. 

If you cannot remember the email address you booked with, please contact us on +44 (0) 131 225 1188, or by email at tickets@edintattoo.co.uk.

Wheelchair access

Wheelchair and Accessible seating can be purchased by calling the Box Office on +44 (0)131 225 1188 during opening hours (Monday to Friday 12pm to 4pm BST).

Facilities exist for the positioning of wheelchairs along the front of Sections 1–4 and 12–17 as well as at the top of Section 10 facing Edinburgh Castle. Access to the wheelchair areas in Section 1–4 and 12–17 is via a ramp and access to the wheelchair area in Section 10 is by way of an elevator. 

Wheelchair tickets provide a space for a wheelchair user to sit in their wheelchair or mobility scooter throughout the performance as well as a seat directly beside for one essential companion.

 

Accessible seating

Accessible seating is available in the front row of Sections 12-17 with only 5 steps from ground level.

 

British Sign Language

Please contact the Tattoo Box Office for further details. British Sign Language (BSL) interpretation will be available at select performances.

 

Personal PA System

Available for all performances, anyone wishing to access a Personal PA System (Neckloop Induction Coil for use with hearing aids equipped with a 'T' switch) should contact the Tattoo Box Office for further details.  All equipment is subject to availability.

 

Personal Audio Description

Anyone requiring Personal Audio Description equipment should contact the Tattoo Box Office for further details. This is available at select performances only, and all equipment is subject to availability. It is also possible to attend a Touch Tour ahead of the performance. 

The Same Heart Beat will run for approximately 90 minutes from start to finish.

We do not have an in-person Box Office outwith the show run. However, the Box Office can be contacted by telephone on +44 (0)131 225 1188. Phone lines are open Monday to Friday from 12pm until 4pm BST.

You should expect to receive an email, closer to the time of the event, providing you with instructions on how to access your tickets on the Tattoo Tix app. In previous years, tickets have been made available within the app by the end of June. The tickets, once available, will be in the app and can be accessed by logging in with the email address used at the time of booking.

Please contact the Tattoo Box Office by email at resale@edintattoo.co.uk for further assistance.

The Royal Gallery dress code is strictly Dress Uniform, National Dress, Evening Dress, or Business Attire. Jeans, short trousers, and sport shoes are not permitted.

Children under the age of 16 will not be permitted into the Royal Gallery.

For show related questions, visit our Show FAQs.