Front of House - General Assistant

Job type



Edinburgh Castle Esplanade

Reports to

Property Manager

Working across the event space with the Property Manager to maintain health and safety standards and sustainability aspects of the event. This is a physically active role and best candidates will be proactive and attentive to their surroundings. Minimum 38 hours, between 5pm-midnight Mon-Sat. Real living wage of £9/hour. Late July to late August.


This is a temporary position from 22 July - 25 August 2019. In July hours will be arranged between 0930-1630 hours on a rota basis. During the event (1-24 August) your normal working week is one of 38 hours although you may be required to work hours in excess of this. These hours are arranged between 1730-2330 hours daily Monday to Friday and 1630-0030 hours on Saturday, you will be on duty every performance night.

Key Duties

• Assist in the movement of equipment around the venue (including the rest areas) to support operational requirements.
• Ensure access to the Venue (from the Lawnmarket) and on the arena remains free from animal waste, as necessary.
• Being familiar with the layout of the site and able to assist the audience and performers by providing information, as appropriate.
• Staffing entrances, exits and other strategic points: e.g. doors or gates which are not continuously secured in the open position while the event is in progress, as necessary.
• Assisting in the safe operation of the event by keeping gangways and exits clear, as instructed.
• Communicating with the event control centre in the event of an emergency.
• Being polite, welcoming and friendly and ready to offer assistance, as necessary.
• Control access to the Ramsay Gardens outside area, address general enquiries, undertake general runner duties and ensure the space is kept clean and tidy.
• Ensure tidy and well-presented appearance of event space and that combustible refuse does not accumulate.
• Support ISO 20121 compliance.
• Other tasks as reasonably directed by your line manager.

Skills – Essential

• Good communication skills
• Approachable and helpful
• A positive and flexible attitude

Skills – Desirable

• Experience in a public facing role
• First Aid

How to apply

Applicants should read Job Descriptions before completing the form. Please email your completed form as an attachment to or return to ‘Recruitment, The Royal Edinburgh Military Tattoo, 3 Cockburn Street, Edinburgh, EH1 1QB’ before Monday 8 April 2019.

Download application form

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