Evening Retail Assistant

Job type



Edinburgh Castle Esplanade

Reports to

Retail Manager

Join the sales team of The Royal Edinburgh Military Tattoo as an Evening Retail Assistant based at the Tattoo event venue. Working with the Head of Sales and Retail Manager the successful candidate will be required to maintain the high standards expected of an event such as The Royal Edinburgh Military Tattoo.


This is a temporary position from 1-24 August 2019 with a period of staff training on 22 July. Your normal working week is one of 29.5 hours although you may be required to work hours in excess of this. These hours are arranged between 1800-2330 hours daily Monday to Friday and 1730-0100 hours on Saturday, you will be on duty every performance night.

Key Duties

• Work in a busy, fast-paced retail environment
• Engage and interact with customers to provide exceptional standards of customer service
• Assist customers with their product selection
• Operate the till system
• Process cash and credit card payments
• Follow daily cash up procedures
• Ensure that goods are well displayed and replenished after busy trading periods
• Check and confirm all stock deliveries against delivery notes
• Account for unsold stock

Skills – Essential

• A first-class ambassador for The Royal Edinburgh Military Tattoo
• Excellent customer service skills
• Hardworking and reliable
• Articulate and presentable
• Numerate
• Confident communicating with a variety of people from around the world

Qualification/Experience – Essential

• Previous experience of, and a genuine desire to, work in a customer-facing retail environment
• A flexible approach
• An eye for detail
• The ability to work accurately with figures
• The ability to work under pressure and without supervision
• A knowledge of the city of Edinburgh

How to apply

Applicants should read Job Descriptions before completing the form. Please email your completed form as an attachment to or return to ‘Recruitment, The Royal Edinburgh Military Tattoo, 3 Cockburn Street, Edinburgh, EH1 1QB’ before Monday 8 April 2019.

Download application form

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